Privacy Policy
AccuraFox Tax and Accounting LLC Privacy Policy
Last Updated: December 23, 2024
Introduction
AccuraFox Tax and Accounting LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us through various channels including SMS messaging.
By using our services or providing us with your information, you consent to the practices described in this Privacy Policy.
SMS Messaging Consent & Terms
Important SMS Messaging Information
Consent to Receive Messages: By providing your phone number and opting in to SMS communications, you are consenting to receive text messages from AccuraFox Tax and Accounting LLC. These messages may include appointment reminders, tax deadline notifications, service updates, and other business-related communications.
Privacy Protection: Your personal information will NOT be shared with third parties for marketing purposes. We respect your privacy and will only use your contact information to provide you with our accounting and tax services.
Message Frequency: Message frequency varies based on your service needs and preferences. You may receive messages for appointment confirmations, tax deadline reminders, document requests, or important updates about your account. Typical frequency ranges from 1-4 messages per month during tax season, and occasional messages throughout the year.
Opt-Out Instructions: You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. You will receive a confirmation message that you have been unsubscribed. You may also contact us directly to opt out.
Help Information: For help or more information about our SMS program, reply HELP to any message, or contact us at (630) 485-6444 or accounting@accurafox.com.
Message and Data Rates: Message and data rates may apply based on your mobile carrier's plan. Please check with your mobile carrier for details about your messaging plan and any applicable charges.
Supported Carriers: This service is available on major U.S. carriers including Verizon, AT&T, T-Mobile, Sprint, and others. For a complete list of supported carriers or if you experience issues, please contact us.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Name, address, phone number, and email address
- Social Security Number and tax identification numbers
- Financial information including income, expenses, and tax documents
- Business information if you are a business client
- Payment information for our services
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Pages visited and time spent on our website
- Referring website information
- Device and operating system information
How We Use Your Information
We use the information we collect to:
- Provide tax preparation, accounting, and financial services
- Communicate with you about your account and services
- Send appointment reminders and important deadlines via SMS or email
- Process payments for our services
- Comply with legal and regulatory requirements
- Improve our website and services
- Respond to your inquiries and provide customer support
Information Sharing and Disclosure
We do NOT sell, rent, or share your personal information with third parties for marketing purposes.
We may share your information only in the following circumstances:
- With your consent: When you explicitly authorize us to share information
- Service providers: With trusted third-party service providers who assist us in providing our services (e.g., secure document storage, payment processing)
- Legal requirements: When required by law, court order, or government request
- Tax authorities: As required for tax filing and compliance purposes
- Business transfers: In the event of a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data encryption for sensitive information
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure document storage and transmission
- Employee training on data protection practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Generally, we retain:
- Tax documents and related information for at least 7 years as required by IRS regulations
- Financial records as required by applicable laws and regulations
- Contact information while you remain an active client
- Website usage data for analytical purposes for up to 2 years
Your Rights and Choices
You have the right to:
- Access and review your personal information we have collected
- Request correction of inaccurate information
- Opt out of SMS messaging by replying STOP
- Opt out of marketing communications
- Request deletion of your information (subject to legal retention requirements)
- File a complaint with regulatory authorities if you believe your rights have been violated
To exercise your rights, contact us:
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.
Continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
AccuraFox Tax and Accounting LLC
Bloomingdale, IL 60108